Effective date: October 19, 2018
Alconex Fire (“us”, “we”, or “our”) operates the https://alconexfire.com.au/ website (the “Service”)
Purpose and Scope
The objective of the Privacy Policy is to ensure that a sound privacy foundation and framework is established and maintained by Alconex Fire and the company complies with the relevant Privacy legislation – Privacy Amendment (Enhancing Privacy Protection) Act 2012, Privacy Regulations 2013, Privacy and Personal Information Protection Act 1998 (NSW) and others.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Postal code, City
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Ownership of Personal Information
All personal information collected, held or shared by us must be done so in accordance with this Privacy Policy. We retain the right to take reasonable steps to ensure that its Privacy Policy is properly adhered to.
It is the responsibility of all employees and other relevant parties to ensure that they understand and adhere to the Privacy Policy implemented by us and that they maintain up-to-date knowledge of changes or any new privacy policies and procedures.
Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Alconex Fire
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and update the “effective date” at the top of this Privacy Policy.
Complaints Procedure
Any complaints or requests for information regarding privacy must be handled in accordance with the following procedure:
- Contact the Privacy Officer – The incumbent of the position of Office Manager will handle any complaints and explain the procedure involved.
- Confidentiality – Any complaint will be dealt with in the strictest of confidence.
- Outside Assistance – Whilst the company will make every effort to resolve any complaint within the organisation, any person who feels their privacy has been breached has the right to take the complaint to the Privacy Commission
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@alconexfire.com.au
- By visiting this page on our website: https://alconexfire.com.au/
- By phone number: 02 9600 8851
- By mail: PO Box 4669 Casula Mall, NSW 2170, Australia
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